There’s apparently a new and groovy computer system in place at the Houston Municipal Court. But something went horribly, horribly wrong. What? Human nature intervened. Take people who have been doing something a certain way for 18 years and throw new technology at them and watch the devastation. It’s not pretty.
City officials said Monday’s performance of the computer system was better than a trial run in January. They said it could take between 30 and 90 days for the system to be at full speed.
Which begs the question, why deploy it now, then? Train them behind the scenes and roll it out in 30-90 days when all users are trained. Am I missing something here?