I’ve just got to get this off my chest. I belong to several newsgroups one of which is a web design group. It’s been a great source of inspiration, I’ve learned about some new scripts or applications, new ways to do things, someone comes along and shares a snippet of code, solves a problem. You get the idea. I’ve come onto the group several times with a question or a problem. More often than not, I’ve been helped, and cheerfully so. And I’ve done my fair share of helping out as well, giving back to the list.

But I have to say this:

Goddammit, people, learn to help yourselves!!!

There are certain rules of netiquette that should be observed. Especially when the group comprises professionals most of whom are paid by the hour and for whom time is money. I’m one such member. There have been more times than not that I’ve offered to help someone, asked them if my solution did indeed solve their problem only to have them disappear off the face of the earth. They’re johnny on the spot to send me an email with their problem. Once they’ve got the solution in hand, BAM. Gone like a puff of smoke without so much as a fare thee well. Okay, fine. I just put them on the list of ingrates never to help again. Mind you, I’m not asking to have my ass kissed. I’m not even asking for a thank you. I’m merely asking, do you need anything else from me because I do have a life and a business to run. Maybe next time, I should just send a big fat bill for services rendered.

But the biggest gripe tonight (hey, I told you I have a LOT to get off my chest and a fairly large chest at that!) are the ones who pop onto the list to ask an inane question, who haven’t bothered to look for the answer themselves before coming to the list and pestering everyone on it. You know what this tells me about them? It says that they are so important, and their time is so valuable that they cannot be bothered to look it up themselves. That they perceive everyone else around them to be inferior and their time of no value.

You couple that with a natural-born imbecile (oh girl, I have the emails to prove it) and … it just sends me straight into orbit. That I should have to spend nearly an hour explaining to someone where to find a certain feature in an application. Right down to providing a screen shot with big bright red circles and arrows exclaiming “Click Here!” … before they finally “get it.” How does such a person find their way out of bed in the morning? I guess gravity is their friend. And you know, that’s just lazy. It’s lazy and it’s asinine. I don’t know which is worse: stupidity or laziness masquerading as stupidity.

Okay, stick a fork in me, I’m done. Someone hold my drink while I climb down off my soapbox.

5 thoughts on “Grrr-Attitude!”

  1. I couldn’t agree more.

    As natural problem solvers, people who help on support lists/forums tend to juggle problems even when they’re not even conscious that they’re still processing them.

    Not getting that closure adds up during a day of problem-solving. It’s important to get that feedback so your body can reward you for your effort by generating that light buzz we all like from finding the solution and keeping the internet from falling in upon itself.

    As for the people who don’t bother to research… I put the blame for that squarely on education. Somewhere along the line “trying” became enough. Children are taught that as long as they make even a feeble attempt, that they should have praise heaped upon them.

    If you exert yourself by raising your eyelids, and the solution isn’t immediately apparent, look deeper! It’s not acceptable to give up at the first hurdle.

    I really think people should invest at least a solid 4 hours of their time before moving to ask a question. That 4 hours, even if it provides no answers, will still yield skills and familiarity which when combined with the next 4 hours serves to build thing thing we call experience.

    You thought you had a rant in you? – Allow me to introduce myself, I’m your pent-up frustration incarnate.

    I’m surprised that some of these people can manage to walk and breathe at the same time. I hate to think how many people were recruited to help them get online so they could bug you with their stupid questions.

  2. You are so angry. If you don’t like certain posts ignore them. Really. Why get yourself so upset needlessly? Honestly, getting upset/angry over people’s postings on a website related forum is absurd. It’s simple (and beneficial to your mental well-being): ignore the posts that people have obviously not searched out answers for themselves. You are NOT going to change anything by posting angry and negative responses, and lets face it, people are going to ask inane questions till the end of time. Do yourself and everyone else a huge favor and skip replying to those posts. Simple.

  3. It’s not writing the response which raises your blood pressure, it’s reading the f&^*$$% stupid posts in the first place.

    I would gladly just skip them if they put [WARNING: Idiot] in the post title.

    Since they don’t, and I’ve already read the post, then I will at the very least do myself a favour and vent some of that in their direction.

    But thanks for the advice.

  4. “Clue bat” – I love it!

    Just don’t beat me with it. As clueless as I am sometimes, your arm will just get sore. Might even break the bat.

    And, besides, I, for one, greatly appreciate the help you’ve given me. If not for you, I’d eventually have gotten my blog integrated into the rest of my site (I did, long ago, build several other sites, including the barely-hangin’-in-there But I’m glad you were available to answer questions. It probably cut a couple weeks off the time I’d have spent banging my head against certain things.

    And it’s much nicer to be able to use my noggin’ now for bloggin’, instead of as a clue-bat target!

    Ricks last blog post..The Unreliability of Shepard’s Citations


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